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Express 48 Hour Delivery Available
 

Delivery Information

When it comes delivery, we know you want value and speed!

This is why we are pleased to announce that we offer three methods of delivery.

ALL orders received before 12 Noon Monday to Friday are dispatched on the same day (except for Public Holidays).

The weight of your parcel is calculated in the checkout.

We deliver only to the UK.  The prices below are for Mainland zones A & B only.  If you live in the highlands, Islands, Northern Island, Isle of Man and Channel Islands please email us for a postage quote before you order!  info@lemonfreshuk.com

Please let us know promptly if your order fails to arrive on the day that it should.  Email info@lemonfreshuk.com

EXPRESS delivery

We use UKMail 48 Hour delivery (Monday - Friday).  Please note that although UK Mail will email/text you a one-hour window for estimated delivery time, this is purely as a courtesy.  We do not purchase ‘timed’ deliveries from UK Mail – only the ‘48 hour’ service.  Please note that ‘48 hour’ is next across working days only. i.e. Monday to Friday, excluding Public Holidays. Express delivery is not available on orders weighing less than 2kg.

Pricing:      
                  over 2kg up to 10kg            £5.50
                  over 10kg up to 28kg            £7.00

ORDERS PLACED OVER £80 QUALIFY AUTOMATICALLY FOR FREE EXPRESS 48 HOUR DELIVERY (MAINLAND UK ONLY).


Delivery Schedule:

Day of orderExpected Delivery Date (if ordered before 12 noon)Expected Delivery Date (if ordered after 12 noon)
MondayWednesdayThursday
TuesdayThursdayFriday
WednesdayFridayMonday
ThursdayMondayTuesday
FridayTuesdayWednesday
SaturdayWednesdayWednesday
SundayWednesdayWednesday



STANDARD DELIVERY

We use UK Mail/Royal Mail for our Economy service.  Delivery takes around 3 to 5 WORKING DAYS.  Economy delivery is only available on orders weighing less than 2kg. 

Pricing:       under 2kg                            £2.95


MAINLAND & HIGHLANDS DELIVERY

Our standard £2.95 (Under 2KG) and 48 hour service for £5.29 + £6.99 respectively is for mainland UK deliveries only.  If you live in a remote area, the highlands or offshore UK (Such as Jersey) then once your order has been placed, our team will be in touch with you to discuss the final delivery surcharge, all depending on the area you live.  If you are not happy with the additional delivery cost, we shall happily refund the order for you.


EUROPEAN & INTERNATIONAL DELIVERY

At Lemon Fresh UK we are proud to not only sell across the United Kingdom, but also across the world!  We deliver to many countries across Europe and Worldwide.  Shipping costs vary from country to country so please check the table below to see how much your shipping cost will be:


Country NameShipping CostEstimated Delivery TimeNotes
Austria£10.993-5 Working DaysUp to 30kg per order.
Belgium£10.99
3-5 Working Days
Up to 30kg per order.
Germany£10.99
3-5 Working Days
Up to 30kg per order.
Luxembourg£10.99
3-5 Working Days
Up to 30kg per order.
Netherlands£10.99
3-5 Working Days
Up to 30kg per order.
Italy£20.494-7 Working DaysUp to 30kg per order.
Czech Republic£20.49
4-7 Working Days
Up to 30kg per order.
France (Metropolitan)£20.49
4-7 Working Days
Up to 30kg per order.
Hungary£20.49
4-7 Working Days
Up to 30kg per order.
Monaco£20.49
4-7 Working Days
Up to 30kg per order.
Slovakia Republic£20.49
4-7 Working Days
Up to 30kg per order.
Slovenia£20.49
4-7 Working Days
Up to 30kg per order.
Spain£20.49
4-7 Working Days
Up to 30kg per order.
Denmark£24.99
4-7 Working Days
Up to 30kg per order.
Finland£24.99
4-7 Working Days
Up to 30kg per order.
Greece£24.99
4-7 Working Days
Up to 30kg per order.
Poland£24.99
4-7 Working Days
Up to 30kg per order.
Sweden£24.99
4-7 Working Days
Up to 30kg per order.
Bulgaria£24.99
4-7 Working Days
Up to 30kg per order.
Romania£24.99
4-7 Working Days
Up to 30kg per order.

If you require shipping to a country not on this list.  Please email us for shipping price and your requirements to info@lemonfreshuk.com

CASH ON COLLECTION

When you have confirmed your order at the checkout, we will give you a call to agree a mutual time/day for collection from our base in Stanford-le Hope, Essex SS17 0BU. Collection is available on any day, from 8am to 8pm.

IMPORTANT NOTES

·       All UK Mail deliveries require a signature.

·       If you are not going to be in on the day of delivery, please nominate a neighbour that will be (and add that information to the 'comments' section of your order).

·       Please double check the delivery address on your order confirmation!

Lemon Fresh UK will send you an email when your goods are dispatched advising the expected day of delivery.  UKMail will send you a notification on the day of delivery advising you of your 1 hour delivery window.

·       UK Mail and My Hermes will attempt delivery 3 times.  If your parcel is not delivered it will be'returned to sender'.  In the event of Lemon Fresh UK receiving your undelivered parcel, your order will be cancelled. You will be given a refund of the cost of the goods (not including delivery) minus £10 admin fee.

·       You can choose to have your parcel delivered to a 'safe location' with no signature (add that information to the 'comments' section of your order). BUT... Please be aware that thefts can, and have, occurred from safe places!  There is no compensation from Lemon Fresh UK,UK Mail or My Hermes for such a theft.